Terms & Conditions
Last updated: November 2026
By placing an order with Umar Deals Pakistan, you agree to these terms.
Orders
- An order placed on the website or WhatsApp is confirmed once we verify it with you on WhatsApp or by phone.
- If an item is out of stock, we will inform you and may cancel or change the order.
Prices and payment
- Prices are in Pakistani Rupees (PKR) and may change. The price at the time of order confirmation applies.
- Payment: Cash on Delivery. Pay the rider when you receive your parcel.
Delivery
- Delivery usually takes 3-5 working days. Courier delays can sometimes happen.
- Delivery charges are Rs. 99 per product (may vary by city/area). Orders of Rs. 5,000 or more (at least 2 items) get free delivery while this offer lasts.
- Please avoid refusing parcels without reason. Repeated refusals may require advance payment for future orders.
Returns and exchanges
- If you receive a wrong, different or incomplete item, tell us on WhatsApp within 7 days of delivery with a photo/video.
- Please record a video while opening your parcel.
- Used or damaged items, or items returned because of a change of mind, are not eligible for return.
Photos
Product photos represent the actual product. Colours may look slightly different depending on your screen.
Contact
For any questions, WhatsApp: 0317-1897804
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